In Astana, «KazTransOil» JSC (a subsidiary of KMG) presented a project to implement a system for interacting with customers on oil transportation - Oil Transportation Management KazTransOil. The new digital tool allows to receive all the necessary services quickly, transparently and without the participation of intermediaries.
With the help of the new system, the process of submitting applications, approvals and settlements will be transferred to an online format. Subsoil users no longer need to interact with several structural divisions - all stages are available through a single digital interface. This significantly simplifies the work and reduces the time for providing services.
The digital system includes:
• automatic submission of applications for oil transportation;
• integration with the Oil Transportation Management system of the Ministry of Energy of the Republic of Kazakhstan;
• automated exchange of information with subsoil users;
• calculation and formation of payment orders in accordance with the schedule of the Ministry of Energy of the Republic of Kazakhstan.
Key advantages:
• reduction of time for registration and processing of documents;
• minimization of the «human factor»;
• improvement of the quality of customer service.
To date, the design stage has been completed: user interfaces, business models have been created, information security mechanisms have been configured and integration with the OTM system of the Ministry of Energy has been established.
The system is planned to be put into commercial operation from July 1, 2025. The project is being implemented as part of the digital transformation of the group of companies of
NC «KazMunayGas» JSC and contributes to the formation of an advanced and customer-oriented oil transportation infrastructure in the country
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